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DT Advantage Program
Protect your investment with extended warranty, additional support, parts and more
Program Features
BRONZE
Warranty Parts
(1 year)
Warranty Factory Labour
(1 year)
Online Support
(Skype, Email, Website Chat)
Phone Support
Express Shipping
(see terms)
Customs Documentation
(see terms)
Advantage Program Payment
INCLUDED
SILVER
Warranty Parts
(3 years)
Warranty Factory Labour
(3 years)
Online Support
(Skype, Email, Website Chat)
Phone Support
Express Shipping
(see terms)
Customs Documentation
(see terms)
Service Parts Kit
Loaner System Availability
(see terms)
Loaner System Buyout Option
25% Discount On Site Training
Advantage Program Payment
Monthly/Up-Front
GOLD
Warranty Parts
(3 years)
Warranty Factory Labour
(3 years)
Online Support
(Skype, Email, Website Chat)
Phone Support
Express Shipping
(see terms)
Customs Documentation
(see terms)
Service Parts Kit
Loaner System Availability
(see terms)
Loaner System Buyout Option
50% Discount On Site Training
System Replacement after 3 years (see terms)
Advantage Program Payment
Monthly/Up-Front
Benefits of the Silver and Gold Advantage Program
Protect your investment
Have peace of mind knowing that your equipment is protected from unexpected repair costs.
Price Lock Advantage
Safegaud your future investment by locking in at today's price.
Two for One
Dedicated Loaner System ensuring quick availability.
DTAP Support
The Bronze, Silver and Gold support levels all cover telephone and online troubleshooting, parts, factory labour and shipping costs (where applicable) for a period of 1 year (Bronze) and 3 years (Silver and Gold) commencing on the original ship date (the “Program Term”).
Minimum down time
With Silver and Gold support levels, a dedicated loaner system is at the ready for you in the event of technical difficulties. When a new system is purchased from Deep Trekker with the Silver or Gold package, we build a second identical system for you on a loaner basis and have it ready to ship out at any time. When the damaged part is returned to us, it is repaired and placed on standby again for you. This ensures that the loaner systems being sent were new or only previously used by you.
With the Silver or Gold package, you skip the line and gain the benefits of owning two vehicles, without paying the cost of two. If at the end of the Program Term you wish to buy your dedicated loaner system, you can do so at a rate of 50% of the original purchase price.
The Gold package is the top support level which includes all of the previously mentioned features in addition to a brand new comparable system at the end of the Program Term. This helps you keep up to date with our latest tech and a low monthly cost. You also have the option of a buyout on the original unit at a rate of 50% of the original vehicle purchase price.
