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TAMPA, FL - July 4, 2025 – Deep Trekker is proud to announce the official opening of its first U.S.-based office and service center. The new facility in Florida expands North American presence, improves parts availability and customer service, and supports U.S. cities, municipalities, and contractors with fast, localized service. Coinciding with Independence Day, the launch marks a major step forward in Deep Trekker’s commitment to providing faster, more localized support to American customers across the commercial, industrial, and defense sectors.
The new location at 4914 Distribution Dr, Tampa, FL 33605, USA, features full service capabilities, including parts distribution, customer support, and vehicle (crawlers and ROVs) servicing and repair. Strategically located in Tampa, Florida, the office enables U.S. customers to access technical support and spare parts without delays from international shipping, customs clearance, or import tariffs.
"The US is our largest single market, so opening a sales and service center makes complete commercial sense and enables us to be even better at delivering the excellent customer service Deep Trekker is known for,” explained Alan Middup, President of Deep Trekker. “This new site will be a base for fast and focused servicing of our crawler and ROV robotic product portfolios, keeping our US customers operating round the clock. A further benefit is product testing - the Florida location enables testing in marine environments, something we lack at our Canadian HQ."
Local Service, No Waiting
The Florida facility is a full-service location capable of handling equipment diagnostics, repairs, and maintenance. By stocking commonly requested components and providing in-country technical support, Deep Trekker eliminates wait times previously impacted by cross-border logistics.
The office also provides a hub for customer training, demonstrations, and field support coordination across the U.S.
U.S. Representation and Regional Expertise
Deep Trekker’s U.S. operations are led by Tristan Walker , based out of the new Florida office. As Sales Manager – USA, Walker brings a decade of experience working with subsea robotic systems across commercial, municipal, and government sectors. He leads Deep Trekker’s efforts to provide localized support, training, and rapid response capabilities for customers throughout the southeastern U.S.
“Having boots on the ground in Florida means we can respond faster, support field teams directly, and build long-term relationships with U.S. customers who rely on our technology every day,” said Walker. “This has been a long time in the making, and we’re thrilled to finally bring this level of dedicated support and accessibility to our customers. Our goal is to ensure every user has the tools, training, and local expertise they need to succeed.”
As part of Deep Trekker’s growing U.S. presence, Eric Starkweather serves as the company’s dedicated Manager for Defense, operating out of San Diego. A former U.S. Navy Master Explosive Ordnance Disposal (EOD) Technician, Starkweather brings over 13 years of military operational experience using ROVs in mine countermeasures, port security, and hull inspections.
“In the Navy, ROVs were critical for keeping operators out of harm’s way and conducting underwater reconnaissance efficiently,” said Starkweather. “Now I get to help teams across the country understand how Deep Trekker’s systems can make their jobs safer and more effective.”
Starkweather will focus on strengthening relationships with defense agencies, demonstrating how Deep Trekker’s underwater robotic systems support U.S. military needs. His full article and introduction video are available here.
Together, Walker and Starkweather offer broad regional coverage and direct field expertise to support Deep Trekker customers across the U.S. defense, infrastructure, and marine sectors.
Bringing Service Closer to Home
Deep Trekker’s decision to open a U.S. office was driven by customer feedback and increased demand from both commercial and government sectors. Having local support allows for rapid deployment of spare parts, faster resolution of service needs, and direct coordination for field deployments, especially in time-sensitive operations.
“This move is about being present and responsive,” said Cody Warner, Vice President, Commercial. “Our U.S. customers operate in critical industries - infrastructure inspection, defense, search and rescue, offshore, energy, aquaculture, and ocean science - and they need reliable access to support and technology. This new office ensures we’re positioned to deliver that.”
Deep Trekker’s compact, durable crawler and ROV systems are deployed across the United States for a wide range of applications - including infrastructure and pipeline inspections, port security, EOD, dam surveys, underwater construction, and marine research. The new Tampa office allows the company to support these customers more efficiently and directly.
A Growing U.S. Footprint
With its Canadian headquarters in Ontario, dedicated sales support in California, and now a full-service U.S. presence in Florida, Deep Trekker is positioned to provide faster, more seamless support across North America. The company plans to expand field availability and regional support points in the future based on customer needs.
Join Us
As Deep Trekker continues to grow, we're hiring across multiple departments to support our expanding global operations - including our new U.S. office in Tampa. We welcome applications from qualified candidates looking to work with cutting-edge subsea technology in a fast-moving,innovative, and collaborative environment.View Current Openings
About Deep Trekker
Founded in 2010, Deep Trekker designs and manufactures robust, portable underwater ROVs and utility crawlers for use in inspection, maintenance, and intervention tasks. With customers in over 100 countries, Deep Trekker serves industries including municipal infrastructure, marine science, aquaculture, hydroelectric, salvage, and defense. All products are battery-powered, highly portable, and built for durability in challenging environments.
For more information about Deep Trekker’s products, service plans, or U.S. operations, explore our website or speak to an industry specialist.
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